1. Agreement to Terms

These Terms & Conditions ("Terms") govern your use of the SmartCrew AI platform and services provided by SmartCrew AI, Inc. By accessing our Services, you agree to these Terms.

2. Services Overview

SmartCrew AI provides cloud-based dispatch, scheduling, workforce automation, and operational tools for service businesses.

We may modify, update, or change features at any time.

3. Eligibility

To use the Services, you must:

• Be at least 18 years old
• Have the legal authority to enter into a binding agreement
• Provide accurate registration information

4. Account Responsibilities

You are responsible for:

• Maintaining confidentiality of login credentials
• Ensuring all account activity complies with these Terms
• Providing accurate and updated information

We may suspend accounts engaged in misuse or violations.

5. Acceptable Use

You agree NOT to:

• Reverse-engineer, modify, or copy any platform code
• Use the Services for illegal or fraudulent purposes
• Interfere with system integrity or security
• Exploit platform functionality in unauthorized ways
• Attempt unauthorized access to other accounts or systems

6. Third-Party Integrations

Certain features may require connecting to external platforms (e.g., Google, QuickBooks).

You authorize SmartCrew AI to access data necessary to operate those integrations.

We are not responsible for downtime, errors, or data loss caused by third-party providers.

7. Payment & Billing

(If applicable in the future — customizable)

By subscribing, you agree to pay all associated fees and taxes.

Plans may auto-renew unless canceled.

No refunds unless required by law.

8. Intellectual Property

SmartCrew AI owns all:

• Software
• Logos
• Data models
• AI systems
• Documentation
• Design, text, and functionality

You may not copy, distribute, or resell the platform.

9. Termination

We may suspend or terminate access if you:

• Violate these Terms
• Engage in fraudulent or abusive behavior
• Threaten platform security

You may terminate your account by contacting support.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available."

We do not guarantee:

• Uninterrupted access
• Error-free performance
• Accuracy of results

Use the platform at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, SmartCrew AI is not liable for:

• Loss of profits
• Data loss
• Downtime damages
• Business interruption
• Indirect or consequential damages

Maximum liability is limited to the amount paid to SmartCrew AI in the prior 12 months.

12. Indemnification

You agree to indemnify and hold SmartCrew AI harmless from any claims, damages, or legal disputes arising from your misuse of the platform.

13. Governing Law

These Terms are governed by the laws of the State of Florida.

Any disputes shall be handled in courts located in Orange County, Florida.

14. Changes to Terms

We may modify these Terms anytime.

Updated versions will be posted on the website with a new effective date.

15. Contact

For questions about these Terms:

info@smartcrew.online